Apple Support & Advice via a Remote Session

By booking a remote video session, we can connect then I can help you with any Tech or IT questions you may have. So book a session today and let's get started.

Simple way to get help

Available quickly

Advice always available

Effortless support

Private and secure

So you don't have to come to my location?

keyboard_arrow_down

Nope! Due to today's technologies, there is a safe, secure way I can connect to you Mac and help you remotely. However, there might be some instances that a remote session will not work; in that case, we can discuss further to help you get back and working again.

How will you connect to my Mac to help?

keyboard_arrow_down

I use several ways we can connect. They are all secure, safe and straightforward to use. Once you book a date for the Remote Session, you'll receive a link to download a small app, so I can connect.

Can you also help me with my iPhone & iPad?

keyboard_arrow_down

Yes & no. This does depend on the issue. But once we're connected (or on a call together), we can discuss the issue with your devices and resolve the issue swiftly for you.

How secure is my data if you remote into my Mac?

keyboard_arrow_down

The remote apps I use to connect to client's Macs are secure and GDPR compliant, so there are no 'leaks' of data, and you can be assured that I always keep my client's privacy and data save at all times.

When are you available to help me?

keyboard_arrow_down

I've made this very easy. You can check my availability via the booking form, and there you can pick a date and time that's convenient for you and you'll also get a confirmation email.