I quite like Kia. Not only is he an English gentleman with horn rims who occasionally sports a beard, there is a waft of rare early elamite sophistication surrounding his personality. Then of course there also is his dog Woof.
Have I forgotten to mention he thoroughly understands his Apple?
I dare anyone to find anyone this side of Sacramento more knowledgable in the field of OS X than Kia.
Due to current events, you may be working from home, but are finding it increasingly hard to get 'on location' Support.
However, Remote Work often needs Remote Support, so if you have a Tech or any IT issues, I'd be glad to help remotely.